Sold Surfboard For Local Pickup Only


I have been with eBay since 1999 and 100% positive feedback. On jan. 7th I sold my surfboard for local pickup only.  I delivered the board to the buyer on Jan. 8 and she left positive feedback.  My funds were still held a few days later.
I called eBay and was told by a rep. That I needed the buyer to send me a email saying she received the board and then they could release funds.  I got the email from the buyer today Jan 13 and called eBay and was told that is not true about the email would release the funds.  I was told I would have to wait for the 21 days since there system will NOT let them release it.  eBay and paypal have lost me as a customer.

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