Paypal Stole My Refund

 

This happened to me from the buyer end just before Thanksgiving. I was refunded money from a vendor immediately after the sale was voided after something I had ordered was not in stock. They called me an hour later to tell me that the item was not in stock and offered me a couple of replacements (one at loss to them) but I asked for a refund and the company refunded the money 20 min. later I got a call saying that my payment had been refunded. In my paypal account my statement said the money was refunded. I went to the details and noticed that the funds were being withheld pending investigation. Here's the quote:

"Refund completed, placed on temporary hold by PayPal pending investigation"

Legally they have according to their policy (I read it carefully) they have 3-5 business days to release funds under such scrutiny.

Eight business days passed nothing. I called -several times. I asked if the participant minded if I recorded the call - they said it was against policy to allow recorded conversations- just after the automated bot just told me my conversation may be recorded for quality purposes LOL!!

I got a plethora of reasons One guy told me they couldn't give me MY money was because I had no money in my account. (that was BS ther was over $850.00 in my account- then there's the paradox of -"we can't give you your money because you have no money"

Another CSR told me they had been hacked...

Another told me it didn't make sense to him either...

I threatened to go to local TV and the San Diego (or wherever they are located I cant remember) BBB and CA consumer Protection Agency and finally got the refund. Then the next day I got a rootkit virus that all but wiped out my HDD....

How conveeeeenient...

I am a black helicopter kinda person

Who was it that said that in times of war, paranoia is common sense.

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