How To Close PayPal Account Of Deceased

 

My late husband opened an account with PayPal a number of years ago. He passed away on June 1, 2006.
I have not used the account since 2009.
Recently, I paid for an item I purchased from a vendor via Pay Pal. I paid as a 'guest' at PayPal. They said they sent me a conformation... to an old defunct email address. When I called them and tried to resolve the issue they wanted the password to the account. I had forgotten the password. In order to access the account and make changes or simply have the darn thing closed (an account that has no balance mind you) here's the instructions they gave me for doing so:
 
To close the PayPal account of a person who is deceased, please collect these documents and fax them to us:
 
A cover sheet from the executor (or a person who is duly appointed or authorized to administer the estate of the deceased customer) that states the account holder is deceased and that the executor wishes to have the PayPal account closed.
A copy of the death certificate for the account holder.
A copy of a government issued photo ID (such as a driver's license, passport or state-issued ID) of the executor of the estate.
Legal documentation or a copy of the will that identifies the executor of the estate.
Please fax the documents to 402-537-5731 and our Compliance department will review them.
We can disburse any money that remains in the account in one of the following ways:
 
In the United States, the executor will request a check in the name of the deceased account holder. PayPal will send the check to the primary mailing address of the deceased account holder or to the executor's address. This is the preferred method for exiting funds from a deceased customer's account.
Alternatively, the balance in the deceased customer's PayPal account may be transferred to the bank account on the customer's PayPal account. An executor will have access to the deceased customer's bank account.
Thanks for sharing your concerns with us. We value what you have to say, and we know situations like this can be difficult. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page.
 
Add your mobile number to your PayPal account so we can reach you right away if we ever need to verify account activity with you. Simply log in to your PayPal account, click "Profile" near the top of the page and then click "Update" beside "Phone."
 
You can also make and receive payments with your mobile phone when you add it to your PayPal account. After you confirm your number and create a PIN, you'll be able to get money, send money, check your balance, or manage your account from your phone using simple text messages.
 
Sincerely,
Joel
PayPal Consumer Support
PayPal, an eBay Company
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SERIOUSLY??? OMG! WHAT a hassle.

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