Getting The Run Around

I could not use my paypal account that I had used for years to pay for some goods, when I rang them they said it was routine and I had to scan my passport and send a bank statement and it would be unlocked within the hour.3 days later no result so I rang back again to speak to someone different who said a payment had not cleared from my bank yet!!! that was not true so I rang them back and spoke to someone new who said my account had been linked to someone else ( I paid for my boyfriends car parts for his birthday on his ebay account) and it would have to stay limited. I live alone not with my boyfriend why should my account be limited !! we do not share a bank account and he does not have access to my paypal I dont understand it and they would not listen my boyfriend does not have a paypal account.

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