Filing a complaint about PayPal
Legal Assistance - If you have a problem with PayPal that you have not been able to resolve, you can file complaints with the following agencies:
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File a complaint with the Federal Trade Commission (FTC). (The FTC has said they will investigate "if they receive enough complaints." Let's help them out! :-) ) Also, see credit card disputes and the Consumer's Complaint Center at the FTC.
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File a complaint with the California AG's office.
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File a complaint with the Nebraska AG's office.
- Per PayPal's ToS, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, California 95814, or by telephone at (800) 952-5210.
- People living in the UK who are angry that paypal got FSA backing can complain to the BBCs consumer watchdog program, or can read the information on complaining to the FSA or the FSO.
- People living north of the border (aka Canada) can make a report to RECOL, Reporting Economic Crime Online.
If you know of a regulatory agency or other authority to file a complaint with regarding a business, please use the contact page to send me the information and I'll add it to this list. Thank you!
Fraud Tracking/Reporting - Report fraud and scams to help others avoid the same problems.
- Fraud.org for reporting scams and fraudulent activity.
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File a complaint with the Nebraska Better Business Bureau. (Users have reported some success!)
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FBI Fraud Complaint form.
If you have been defrauded by someone you can file a formal complaint with the FBI.
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File a complaint with CoScore.
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IC3, the US Government's Internet Crimes Site. If you have been defrauded by someone you can also file a formal complaint here. Please note this is for fraudulent websites, spam, spoofing, identity theft, Espionage, extortion, investment scams, etc. Do not post a complaint if you are just pissed at PayPal. However, if your problems with PayPal started with some scam or other criminal activity, then you should file a complaint.
PayPal Sucks. Use a Merchant Account To Accept Credit Cards
