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Thread: Beware Paypal uses call center in philipines

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  1. #1
    Travelerdenied Guest

    Default Beware Paypal uses call center in philipines

    After having my account limited, because I tried to make a payment of $21 while on vacation my account was limited and screwed up. After Calling paypal in nebraska I got an agent whom I found out was not actually paypal but a call center in the Philippines, After have my account limited for "my security" I found out the jerks have outsourced my private and personal information to some call center in the Philippines. Paypal has completely misrepresented itself, and in their so called quest to for "security" has completely jeopardized my personal and financial information, to some unknown company in a foreign country without my knowledge by masquerading as a Nebraska phone number!

  2. #2

    Default

    wow that was information I was hoping to never hear; My financial information floating around in the Philippines. It does however explain the lack of service and total ignorance and lack of interest in resolving any issues us customers have.

  3. #3
    Join Date
    Oct 2011
    Posts
    101

    Default

    damn that sucks.

  4. #4

    Default

    Per one of PayPal's websites: "With PayPal, you’re protected from checkout to delivery. We spot problems before they happen with the latest anti-fraud technology. Your financial info is never given away to sellers. And if something goes wrong with your order, your eligible transactions will be fully reimbursed." Yeah, RIGHT...NOT! With PayPal the risks a seller takes just keep getting bigger and riskier.

  5. #5
    abriellejacobs Guest

    Default

    Quote Originally Posted by Travelerdenied View Post
    After having my account limited, because I tried to make a payment of $21 while on vacation my account was limited and screwed up. After Calling paypal in nebraska I got an agent whom I found out was not actually paypal but a call center in the Philippines, After have my account limited for "my security" I found out the jerks have outsourced my private and personal information to some call center in the Philippines. Paypal has completely misrepresented itself, and in their so called quest to for "security" has completely jeopardized my personal and financial information, to some unknown company in a foreign country without my knowledge by masquerading as a Nebraska phone number!
    thanks for sharing your exp. i am or might be will do deal with philipines but now i would like to stay away from that mathod.

    tnaks for sharing..

  6. #6

    Default

    I just read about someone getting their account "hacked" by someone in the Philippines. Makes you wonder how safe our personal and private information really is?

    Instead of helping us with their problems they are helping themselves to our bank and paypal accounts taking our money

  7. #7
    Join Date
    Jan 2012
    Location
    In a land far far away...
    Posts
    30

    Default

    The call center in the Philippines is notorious for being able to do just slightly more than you can. With that being said, getting a North American agent isn't that hard, you just have to ask & you will be sent to tier 2 tech support.
    [URL="http://www.paypalsucks.com/newforums/ebay-paypal-accounts-sale/99209-us-ebay-paypal-gmail-accounts-sale.html"]US Based Verified eBay PayPal & Gmail Accounts For Sale[/URL]

  8. #8
    Join Date
    Mar 2009
    Location
    Surrey, United Kingdom
    Posts
    80

    Default

    Within the UK, all calls are handled by their offices in Ireland. I do remember listening to people in Asia several years ago though.

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