hi there,

had a nightmare of a transaction with a seller. was sent a 'full refund' for items that i paid for but couldnt be delivered because 'damaged'. full refund had been sent but not issued and so fee was charged to me. tried to get this fee back was told id get it, never did so opened up case in resolution. seller has reversed full refund payment and not just paid the fee i was after.

do i need to refund the full amount back? im getting tired of all this to and fro'ing.

thanks in advance for any help