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Thread: Account impossible to get into...

  1. #1
    Join Date
    Jul 2016
    Posts
    1

    Thumbs down Account impossible to get into...

    I can't get into my paypal account because it's registered under an old phone number... so I can't get a code, thus making it impossible to login. I called customer service. They changed my password a bunch of times, but no go on fixing the phone number. At this point I'm feeling hopeless because of the amount of time spent on this issue - not only that, but my research is showing this might be a permanent type thing.

    Any help? I've emailed, called, nothing nothing nothing.

  2. #2
    Join Date
    Jul 2016
    Posts
    4

    Default

    This happen to me. First you have to confirm your new number, then you can make it primary and delete your old num.

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