I ordered a dog from a seller and paid for it thru paypal...its definitely not what I ordered, the seller will not return my calls or emails, I filed a claim with paypal because their policy states if you get something other than what you ordered that paypal would honor this, paypal close my claim right away telling me that they don't cover live animals,I saw nothing in there buyer protection, can you help me...what should I do? did I miss something in their buyer protection? did not get what I ordered.