By virtue of anyone who's previously encountered PP's support staff, it's relatively clear that the values and logic utilized within Indo culture simply do not lend to reason in having matters dispensed equitably. Unfortunately, the PayPal hierarchy relies on its customers to become frustrated by the above, causing most to simply abandon any hope of reconciliation. It's furthermore unfortunate that the hierarchy pep-talk only encourages its employees to have a generally nonchalant demeanor in dealing with complaints.

The recording of telephone calls by both parties is highly recommended, however, under no circumstance should PP be notified of same, as the "support person" will attempt to terminate the call.