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Thread: PayPal stole my $57,000 - I want to sue

  1. #21
    Join Date
    Jan 2014
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    303

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    Please tell us you have an update OP! This should make the news honestly. This is beyond wrong and an "accidental occurrence". Generate evidence and hit the local news stations and Twitter big time.
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  2. #22

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    Quote Originally Posted by paypalVictim View Post
    Hello,

    I believe I am a victim of PayPal's Abuse/Fraud, where my accounts
    were closed and funds of $57,000 held by PayPal.

    I have been a PayPal user for 4 years. I do have 2 PayPal accounts, a
    personal and business one. Yesterday, both of accounts were closed,
    without notice (except email that landed into spam).
    We do run a legit online business and receive payments over PayPal. We
    don't get disputes/chargebacks and even when we do, we instantly
    refund, even if service has been delivered.
    In the past 2 months, out of 3,000 transactions, I believe only 1
    chargeback and 2 disputes were received, which is only 0.1% of all
    transactions. I think such number is completely normal, in fact I
    believe we are doing great!
    Our services do not violate PayPal Acceptable Use Policy, and are NOT
    fraudulent or unethical in any way. Additionally, I have not violated
    any of PayPal TOS. Both of my accounts are established, verified
    accounts (verified with copy of ID), and have linked valid, legit
    credit cards.

    I have called PayPal support and received very negative and unfriendly
    response. Infact, during the whole conversation with customer support
    agent, and supervisor I felt like 'I was being a piece of trash for
    them'.
    They would not tell me why my accounts are closed or why my funds are
    being held. The 'official reason' for closure is this:
    Sep 4, 2012: A recent review of your account detected suspicious
    activity regarding the receipt or withdrawal of funds. While we
    investigate this matter, access to your account is limited.

    I have only withdrawed money to my credit cards, that cannot be
    illegal or fraudulent in any way. The only way of income was sales
    income (August 2012 sales were totalling at a bit over $40,000, over
    1,000 transactions from our clients). That cannot be fraudulent
    either. How can be doing legit business be considered as fraud? I'm
    calling PayPal Bullsh*t on this one. There is absolutely no reason why
    my accounts should be closed and funds held. If PayPal didn't want to
    do business with me (I don't know why not, since I pay thousands of
    dollars in fees), they could have just told me that and I'd switch to
    other payment processor.

    Not only are our sales hurt (about $1,000/day), but PayPal is by
    holding our capital, efficiently killing our business. Our clients
    currently hold 22,811,991 credits worth approximately $34,924.67. We
    are obligated to deliver services for the credits that people have
    purchased using PayPal. As our services aren't 100% profit, but we
    have about 40% expense by 3rd party suppliers, we require about
    $15,000 to deliver the services. But wait, PayPal took our money and
    we are going out of business. The customer support on the phone said
    thats my problem, and that I should finance my business however I can,
    but not with my money on PayPal. They would literally prefer
    chargebacks, disputes and business going broke, than release the
    funds.
    We currently have 619 clients with substantial amount of credits, 370
    of which are chargeback-risk as they posses over $10 of credits. What
    do people do if service goes offline...try to get their money back.

    Not only is PayPal killing our business, but its hurting me as well. I
    had $20,000 of savings on my personal PayPal account. I am so stupid
    for not keeping money in bank, but rather keeping it on PayPal. Now I
    only have few months worth of savings on bank and after that I can't
    afford food, rent, gas etc. I will not be able to afford my business
    trip to China either. I had not many transactions on my personal
    PayPal either, infact I had money sitting there for 9 months (last
    year I sold my website for large sum, and got some funds from sale in
    PayPal). Again, Im calling PayPal Bullsh*t here, how can having $20k
    of legit money be considered as 'suspicious activity regarding the
    receipt or withdrawal of funds'

    I honestly cannot think of any reason why PayPal would want to stop
    doing business with me. Until yesterday, I thought I was a valued
    client. Now PayPal is ruining my business and treating me like trash.
    I believe I am a victim of some sort of scam or abuse from PayPal. I
    am confident in my case, as I did nothing wrong. I was just using the
    service without breaking any rules or posing any threats to the
    company. It is very unrightful to, without a genuine reason, 'steal'
    or 'hold' someone's funds.

    I am thinking about lawsuit, however at this point I will just send
    the demand letter and try to settle with PayPal directly.

    I live in Europe. Can I sue from my home country? Any guidelines I should follow? Is there a way to colleteral sue, like more of us who got fu*ked by paypal?
    You can sue from your home country and from what I know, as long as Paypal allows transactions with your home country, they are also governed by laws within that place.

    This is a really big issue and there's no way that you should just let it pass. Teach Paypal a lesson by letting them suffer from a hefty lawsuit.

  3. #23
    Join Date
    Feb 2014
    Posts
    212

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    Yes you can sue from your country and I definitely recommend it in this situation. No doubt you'll win!

  4. #24

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    Good luck on getting the money back :/

  5. #25
    Join Date
    Jan 2014
    Location
    eastern North Carolina
    Posts
    151

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    I would definitely do anything in my power to get that money back. That is a LOT of money. Best of luck to ya. :/

  6. #26

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    I actually read the full post, was an interesting read I must say. You definitely shouldn't have had that much money in a PayPal account though OP. Hopefully everything gets sorted for you soon.

  7. #27
    Join Date
    Jan 2014
    Posts
    313

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    Any news about this ?

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