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Old 03-17-2012, 05:19 PM
Posts: n/a
Default Changed Password..Now Can't Seem To Log In

Hi guys,

Looking around to see if anyone has my issue. Stupidly I was switching proxies to watch online streaming and forgot..logged into my Paypal and it got froze until I put my bank details (card) and a/c in. Didn't realise it was froze till a few days later.

Anyway, did that, all is fine, and changed my password and security questions. I was able to view My Account, and everything was cool.

Half an hour or so later I tried to make a Paypal purchase. It keeps saying my email or password may be incorrect (??). Then it suggests it may be a cookie issue and/or to try logging in again in two hours.

Edit: Tried two hours later and it still says "Error - Login - Paypal" at the top and the Troubleshooting Tips.

Does this happen after a password change? Can't figure it out.

Last edited by Caro9911; 03-17-2012 at 06:51 PM.
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  #2 (permalink)  
Old 03-19-2012, 10:51 AM
Join Date: Oct 2011
Posts: 32

This may be one of those times when you want to give paypal a call. THey have that chatbot Sarah that you can ask for help online on their website but I don't ever get a resolution with that but it is an option.

Nothing is ever easy with paypal .

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  #3 (permalink)  
Old 03-21-2012, 04:07 PM
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Yeh, I tried resetting the password and clicking the link from my email but I'm still getting the "Error" coming up.

Think I'm gonna have to phone them.

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Old 03-22-2012, 10:04 AM
Join Date: Oct 2011
Posts: 96

Prepare yourself to spend some time on the phone. What about if you go to to the Paypal account log in page and click that you forgot the password?

Be sure that the e-mail you got is not a phishing email.

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change, login, password

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