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Old 03-22-2015, 12:07 PM
Junior Member
Join Date: Mar 2015
Posts: 1
Exclamation Extremely Strange Situation *URGENT*

So I sold a photo booth about a week ago. The buyer received it and said that one of the items that was shipped was not new (which it was). The day the claim was opened, PAYPAL put a hold on the money. So I played the emailing back and forth for a few days in the claim on Ebay, and then I checked my account two days ago and it says the "The funds that were placed on temporary hold are now available for use". So I thought everything was all good and dandy.

Then I check ebay and it shows the claim is still open, but still my account is NOT in the negative. So another day goes by and today I recieve an email on EBAY that says "action required for ebay money back guarantee" basically that i have to cover shipping for him to send the item back, and if I dont respond by the 25th, then he will be allowed to keep it and I will not get it back and they will refund his money.

Should I just ignore this email since PAYPAL already has issued me back my funds? Or can these ass-clowns reverse it?

Any help would be greatly appreciated!

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  #2 (permalink)  
Old 03-23-2015, 12:01 PM
Join Date: Mar 2015
Posts: 55

That depends, if the account is under your name, then there is still chances of them reversing that money and putting you in the negative. If that is the case, you are responsible for that negative balance. Best thing to do is if the claim is still open, to provide as much proof as possible to decide in your favor if you can.

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ebay, paypal

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