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Old 04-20-2010, 12:26 PM
jsakerah
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Angry Paypal Withheld My Money TWICE AND NOT RELEASING IT I'M A FIRST TIME BUYER



on April 15, 2010 I opened up an Ebay account to purchase a Louis Vuitton Limited Edition Bag. Everything went through fine. Then I proceeded to open up a Paypal account, entered my Chase bank information, Paypal confirmed the bank account, because I had to enter my Chase bank login and password at the Paypal website for them to verify it's a legitimate bank account under my name. I did not have a debit card yet so I could not make a payment. So I called Paypal and asked them if there is any other way that I can make a payment without entering a debit card. The rep told me yes. ALl I had to do is ask the Seller to send me a Manual Invoice through Paypal. So I asked the seller to do that, and I received a Manual Invoice from Paypal. So I logged in and tried to pay. And VOILA. it went through. both seller and I were happy. the next day though, I logged in to my Paypal account and they PAYMENT WAS CANCELLED! I called Paypal immediately and ask what the issue is. the first rep that talked to me told me that it's because "I received a large sum of payment." I told her that I did not receive a payment, I attempted to make a payment and it was cancelled. She checked some more and acknowledged that it was indeed a payment GOING OUT. Not coming In.
So I asked her nicely what I need to do. All I want is to buy this Bag and Pay for it. How hard can it be? She asked her supervisor and then she told me that I can "Add Funds" from my Chase Bank account into my Paypal account.
I asked her if I do "Add the funds" will the money be credited to my Paypal account right away? She said it will take 3-5 business days. Which was fine with me. I immediately contacted the Seller and informed her. She was willing to wait.
Good for me. Then I called Paypal again to ask if the first "Cancelled Payment" was also going to be TAKEN OUT FROM MY CHASE BANK. I told them I had put just enough to cover for either the First Cancelled Payment OR the Added Funds Transfer...They assured me that my BANK ACCOUNT WILL NOT BE DEBITED AT ALL FOR THE FIRST PAYMENT SINCE IT WAS CANCELLED BY PAYPAL!
Only the $1893 "Add Funds" that I initiated would go through.
So I logged in everyday on my Paypal and Chase account. Nothing alarming.
Then yesterday, April 19th, 2010, much to my surprise, I got an Alert from my Chase Bank that my account is MINUS $1700 or so.
I checked what happened. It turned out that Paypal INDEED TRIED TO TAKE OUT THE FIRST CANCELLED PAYMENT OUT OF MY BANK ACCOUNT. SO ON TOP OF THE $1893 ADDED FUNDS TRANSFER THAT HAS ALREADY BEEN TAKEN OUT, THEY ALSO TRIED TO TAKE OUT THE CANCELLED PAYMENTS. I was so mad. So I Called Paypal and was Routed to a Very VERy RUDE GENTLEMAN. He was in the Special Account Limitation Department that handles such issue as Account Limitations.
I told him what happened. He checked and verified. He then so conveniently told me that IT WAS NOT PAYPAL WHO INITIATED THE WITHDRAWAL AND THAT I NEED TO TAKE CARE OF IT ON MY OWN! SON OF A BISCUIT!
I ASKED HIM NICELY why they were trying to TAKE OUT FUNDS FROM A CANCELLED PAYMENT..now my bank incurred a Non Sufficient Fee, and I asked him if Paypal is going to cover that. They said NO. He then rudely asked me if I believe that Paypal is Debiting me Double. I asked him what he meant by DOuble. Certainly Paypal took out funds from 2 separate transactions, but the Dollar Amount was DIFFERENT. THe cancelled Payment was $1867.50. The Added Funds Transfer was $1893.
he started to get agitated and was yelling at me. what a nerve.
He said ANYWAYS BOTH FUNDS WOULD GO TO MY PAYPAL ACCOUNT EVENTUALLY!!!!!!
HOW CONVENIENT? I TOLD HIM HOW CAN BOTH FUNDS CLEAR MY BANK IF I ONLY HAD ENOUGH TO COVER ONE PAYMENT????????????????? HE WAS CLEARLY NOT FAMILIAR WITH THE BANKING WORLD. SO I CALLED CHASE AND I TOLD THEM WHAT HAPPENED. THEY SAID THAT IT WAS PAYPAL WHO INITIATED THE WITHDRAWALS BOTH TIMES. THEY TRACED OUT THE FUNDS AND IT WAS ON THEIR WAY TO PAYPAL. SO NOW NOT ONLY I CANNOT MAKE A PAYMENT FOR MY PURCHASE (THROUGH EBAY AND NOT FORGETTING THEY WILL GET PAID BY THE SELLER), AND NOW THEY ARE WITHHOLDING MY $1893 (FROM THE ADDED FUNDS) AND $1867.50 FROM THE CANCELLED PAYMENTS. NOW I'M TOTALLY CONFUSED. HOW CAN PAYPAL BE SO BAD?
ALL I WANTED WAS TO MAKE A PURCHASE AND PAY THROUGH PAYPAL.
YET THEY PREFER TO WITHHOLD YOUR MONEY AT THEIR CONVENIENCE.
IT'S A BULL WHEN THEY SAID IT'S BECAUSE THEY HAD TO VERIFY IF THE FUNDS IS AVAILABLE.
THIS IS SUCH A BS. WHEN YOU OPENED UP YOUR PAYPAL ACCOUNT, THERE ARE 2 WAYS FOR YOU TO CONFIRM THAT YOU ARE THE ACCOUNT HOLDER OF YOUR BANK ACCOUNT.
FIRST IS FOR YOU TO LOG ON TO YOUR CHASE ACCOUNT THROUGH PAYPAL, AND YOU WILL BE INSTANTLY VERIFIED. THE SECOND WAY IS TO WAIT FOR PAYPAL TO DEPOSIT 2 SMALL DEPOSITS INTO YOUR ACCOUNT,AND THEN WHEN YOU RECEIVE THE DEPOSITS, YOU JUST LOG ON TO PAYPAL, AND CONFIRM THE DOLLAR AMOUNT.
SOOOOOOO. IF I CHOSE # 1, TO CONFIRM IT INSTANTLLY. IF I HAD ENTERED A FAKE BANK ACCOUNT NUMBER, PAYPAL WILL INSTANTLY REJECTED IT.
SO WHAT IS THEIR REASON TO WITHHOLD MY MONEY?
it's not that I have purchased something before and I might owe them a fee or something? The purchase that I made on Ebay was my first purchase.
there is no fee for me. i'm the buyer. so why on earth paypal is trying to "keep" the money and not releasing it to me? if they released it to me i would have instantly paid the seller, and who will GAIN? It's EBAY and PAYPAL. because the Seller has to Pay for Listing FEes, and when an Item get sold, THEY HAVE TO PAY A FINAL VALUE FEE. So what's in it for Me? NOTHING. what's in it for Paypal and Ebay? MONEY!!!!!!!!!!! I am prepared to post as many posts to tell my NASTY EXPERIENCE WITH PAYPAL. this is the last time I would ever use them. In fact after they "DECIDE" TO RELEASE MY MONEY, I would gladly CLOSE it and user an alternative such as AlertPay.com.

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Old 11-18-2011, 04:36 PM
nocturnal_Supplies
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Default Sign this petition and help get this stopped!



This petition needs to gain fire and attention. Spread the word that we aren't just gonna sit here and let them steal our money for however long they want just so they can collect even more money! This is a multi trillion dollar company and the last thing it needs is to be stomping all of the middle man just so it can make a few extra bucks! Sign this petition the more signatures we get the more power and influence we have!

[url=http://t.co/pwaENtcd]Petition Petition to prevent PayPal from holding funds.[/url]

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