I bought some rechargeable batteries from Adorama and paid through PayPal. The description was "Rayovac Rechargeable Hybrid AA NiMH Batteries 4-counted carded pack (pack of 2)". I think this is a clear description of two packs of 4-counted batteries. This can be verified from other online sellers such as this one “
Amazon.com: Rayovac Rechargeable Hybrid NiMH Batteries, AA-size, 4-count Carded Pack (Pack of 2): Health & Personal Care or this one “
Amazon.com: Rayovac 4.0 AA 4-PACK, (Pack of 2): Health & Personal Care. Both have the same description and do mean two packs of 4 batteries - a total of 8 batteries.
However, I only received one pack of 4 batteries from Adorama. I emailed their customer services and provided an electronic version of my receipt which showed "4-counted carded pack (pack of 2)". A guy name Jorge told me that that was a web error and refused to ship me another pack. Adorama quickly updated their web after my purchase. Luckily, I saved a copy of the receipt at check out. I spent a lot of time to argue with him try to convince him that the web error was their problem and someone should be responsible for it. I purchased the item before the website was updated so I should be honored with the original price. However, Jorge denied me.
Friend, can you advertise two apples for a buck and when somebody bought them you ship only one and saying it was a web error?
I disputed it to PayPal because it was paid through PayPal. However, PayPal did not even asking my evidence and closed the case in the seller's favor. I was astonished! A few dollars is not a big thing. However, I learn how PayPal does not protect customers. They are seller's agent. I will never use PayPal again. It is equal risky.
03-02-2010, 09:13 AM
PayPal closed my dispute without even looking my evidence
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