Sarah needs a punch in the face
Needed some assistance from paypal with logging in and this is what I got:
Sarah - PayPal :
Hi. I'm Sarah, PayPal’s automated customer support assistant.
How can I help you today?
You :
don't know full bank account information - why the heck do you ask such *** questions for verification of security???
Sarah - PayPal :
PayPal asks you to confirm your bank account or apply for a PayPal card to give your PayPal account a Verified status. This increases security within the PayPal community and limits the risk from fake identities.
Completing the verification process gives you the following benefits:
- More spending power: we remove your sending limit.
- Greater confidence: buyers and sellers trust the verified status.
- Added flexibility: you get more ways to pay.
Would you like to become PayPal verified?
-Yes
-No
You :
I'm already verified. I am just trying to log in. Why do I have to re-verify just to log in???
Sarah - PayPal :
PayPal members are asked to complete different verification processes to increase the security of their PayPal account.
Would you like more information on why you should confirm your:
-PayPal account
-Bank
-Credit card or debit card
You :
*** no. I just want to use my account. But I don't think I should have to carry my bank info everywhere I go or memorize my full account number to use your site. Why are you torturing your customers???
Sarah - PayPal :
I'm afraid I didn't understand your question. Can you ask it more simply?
You :
Log me into my account! Is that simple enough?
Sarah - PayPal :
I'm about to repeat the same information. You can either see that information again or ask me a new question.
You :
Log me in. Log me in.
Sarah - PayPal :
I found the following information, which could be helpful.
I can't log in to my account.
My PayPal account is limited or restricted.
You :
I can't log in to my account.
Sarah - PayPal :
Would you like to:
-Recover your login email
-Recover your password
-Access a restricted account
You :
human human human please
Sarah - PayPal :
I don't know exactly what you mean. Can you be a little more specific about the issue?
You :
get that *** look off your face, computer. I see what you are doing. You are going to test my patience until I break something in my home. I won't let you.
Sarah - PayPal :
I'm afraid I didn't understand your question. Can you ask it more simply?
You :
You are wasting my time, Paypal wench. Now get my account info
Sarah - PayPal :
I'm sorry I haven't been able to assist you. I'm a virtual agent, so I can't answer everything. If you'd like to try rephrasing your question, I'll do my best to try to answer.
You :
Do it! Do it now!
Sarah - PayPal :
You can update your account information on your Profile page. Here's how:
1. Log in to your PayPal account, using this link.
2,. Click the appropriate link to adjust your account information/.
Before we continue, was the information I gave you helpful?
-Yes, this was helpful
-No, this was not helpful
Sarah - PayPal :
The page is opening in another window:. You may need to log in to see it;.
I'm right here if you have any other questions..
You :
No, this was not helpful
Sarah - PayPal :
Let me know if there is anything else I can do for you..
Sarah - PayPal :
The page is opening in another window,. You may need to log in to see it'.
I'm right here if you have any other questions.

|