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Thread: Resources for UK PayPal problems
phasesonix
New User

From: N/A
Messages: 1
 Resources for UK PayPal problems
Sent: 11-14-2008 02:28
  Reply



PaypalSucks,

Hi,

have you had any success with any of the above links?

I'm trying to get watch dog to investigate them, I will post the link as well on a seperate thread

 

CLICK HERE FOR THE BEST PAYPAL ALTERNATIVE


PaypalSucks
Administrator

From: N/A
Messages: 2076
 Resources for UK PayPal problems
Sent: 04-26-2005 15:13
  Reply



The UK is different from the US in it's legal system and regulatory agencies.

So here are some places you can try for help in the UK with PayPal problems:

http://www.fsa.gov.uk/consumer

(directly here: http://www.fsa.gov.uk/consumer/02_HOW/Complain/mn_Ihaveacomp.html to see their outline, and

more info here: http://www.fsa.gov.uk/consumer/02_HOW/Complain/ombudsman.html)

The Financial Ombudsman Service: http://www.financial-ombudsman.org.uk/


Small Claims Court in the UK here: http://www.fsa.gov.uk/consumer/02_HOW/Complain/mn_court.html

Also, the BBC: http://www.bbc.co.uk/watchdog/contact/computers.shtml

Suggest the BBC do an investigative story on PayPal: http://www.bbc.co.uk/feedback/

From PayPal's site:

Quote:
If you are still not satisfied and it appears the matter cannot be resolved satisfactorily, you may be able to refer your complaint to the Financial Ombudsman Service. Availability would depend on several factors including the nature of the complaint. The Ombudsman Service exists to help resolve individual disputes between consumers and financial firms. Each case is considered impartially and on its own merits. A leaflet explaining the Financial Ombudsman Service is available on request. Alternatively the Ombudsman can be contacted direct at the following address:

Financial Ombudsman Service
PO Box 4
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Telephone: 0845 080 1800

If you know of other resources, please use the contact page, http://paypalsucks.com/contact.shtml to send them to me and I'll add it here.

DO NOT POST your story in this thread. This thread is just for resources only.


Post your story in the UK PayPal Problem Forum

 

CLICK HERE FOR THE BEST PAYPAL ALTERNATIVE




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