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Thread: Can't remove bank account
SUCKSPAYPALEBAY
Active User

From: SF
Messages: 65
 Can't remove bank account
Sent: 03-17-2006 01:12
  Reply



<Jess>, Did you go inside the bank? Sometimes you have to go inside the branch where
you opened your account from and file the claim there, and also have them block paypal from
taking money from your account. Try that first.

You should file for fraud on your bank account if paypal do try to take money out

 

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<Jess>
Not Registered

From: N/A
Messages: N/A
 Can't remove bank account
Sent: 03-15-2006 12:19
  Reply



<fleabay>,

Thanks, I am planning to send it Recorded Delivery. I have just spoken to a friend of mine who is an experienced lawyer, (although he specialises in employment) and he says he believes Paypal are in breach of the Data Protection Act by keeping personal data when I have requested that they remove it. He also advises that they may be in breach of FSA regulations <https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/fsa-outside> in that they have not maintained their systems adequately nor have they handled my complaint satisfactorily.

I'm including all of that in the letter and going to keep my fingers crossed!

 

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<fleabay>
Not Registered

From: N/A
Messages: N/A
 Can't remove bank account
Sent: 03-15-2006 11:15
  Reply



<Jess>,
That's a good idea to write them.
Make sure you do it return receipt so you can prove they received it.

 

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<Jess>
Not Registered

From: N/A
Messages: N/A
 Can't remove bank account
Sent: 03-15-2006 11:12
  Reply



<Benl>,

I am having exactly the same problem. I have been trying on and off for weeks, I've phoned them about 5 or 6 times and get no help whatsoever. The first few times they didn't even acknowledge it was their problem and made me go through a whole rigmarole of checking my cookies, etc. Finally they admitted it was their fault and it was 'a known issue' which they said they were trying to solve. I asked them to just take the details off their system but they said they weren't able to do this 'for security reasons'. I asked them to email or phone me when they had fixed it - nothing yet, and I just tried again and still can't remove it.

What i did was I phoned my bank and asked them to cancel the Direct debit to Paypal. So from Paypal's point of view my bank a/c is still there, but from the bank's pov I have removed authorisation for Paypal to take any money. I'm desperately hoping that will be ok.

I'm seriously pissed off about this, surely it is illegal for them to keep my bank details and refuse to delete them even when I've asked specifically? I might write to them, although I doubt I'll get anywhere. I just want it on record that I do not authorise any payments from my bank a/c and if I do get defrauded at least there will be a record of it.

 

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xppman
Big BOSS

From: Troll Buster
Messages: 911
 Can't remove bank account
Sent: 03-08-2006 06:57
  Reply



<Benl>,
Go to your bank and either change accounts or get a permanent block from AHC transactions coming from PP.

The bank will understand trust me.

 

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<Benl>
Not Registered

From: N/A
Messages: N/A
 Can't remove bank account
Sent: 02-21-2006 09:18
  Reply



After reading around here i've decided to ditch paypal and want to remove all of my personal details. Ive changed my address and phone number and removed my credit cards but can't remove my bank account details. Why is this? how can i remove it, i just keep getting a screen saying:

We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

 

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